When you can promise new clients a 250% increase in PPC campaign growth in a year, you must have a pretty good idea of what you’re doing. Bryan Gaynor, a Digital Marketing Account Manager at Hanapin Marketing, does. He knows a lot about PPC and digital marketing in general, but we invited him onto The PPC Show to talk about one of the newest forms of advertising – programmatic. You can listen to the whole episode for more details on the following topics:
1. “Reach the right person at the right time with the right message.” There are many definitions of programmatic advertising, but Bryan’s simple explanation mentions piecing all available data together to create messaging that’s personal to the viewer. Other definitions include the automated aspect of programmatic, where algorithms are used to purchase ad space.
2. “There are 80-90 other sources of inventory outside Google Display Network.” Though many marketers rely solely on GDN, programmatic offers access to up to 90 other sources of inventory. Taking alternative routes not only helps diversify your strategy, it could also lower your bids and increase conversion rates.
3. “If you want to sell anything, you have to specialize in it.” While Bryan doesn’t see a need to form a new team around programmatic, he does encourage managers to start testing now to gain an understanding that’s well-developed enough to properly recommend programmatic to clients. The principles are similar to how you’d set up a search or social campaign, so getting started is self-serve, but there are nuances managers will need to become familiar with. DoubleClick, The Trade Desk, and Centro are great starter platforms.
4. “You can get results with just $500 per month.” Bryan warns smaller budgets will yield fewer data points, which makes interpreting results a bit more challenging, but the minimal price to experiment with programmatic is very reasonable.
5. “Testing programmatic starts with what you’ve already tried.” You don’t have to start at the beginning to test out programmatic. Start with where you currently are, and use more in-depth reporting to further dissect placement and audience, so you can fine-tune messaging.
6. “The level of reporting with programmatic gets very deep.” Programmatic’s deep and detailed reporting helps surface information that might not show up in the reports you’re pulling now. Bryan’s worked with clients that were able to drill all the way down to adjust creative for viewers seeing ads on older phones.
7. “If it’s too good to be true, it probably is.” Though much of programmatic is automatic, it’s still important to keep a close eye on reporting, especially exchange or network reports. Taking a look at data related to impressions, traffic, and conversions will help flag and filter instances where performance might be incorrectly affected by non-human interactions (bots). Reviewing reports on a weekly basis will ensure you’re not spending money on wasted inventory.
Want all of Bryan’s tips? Listen to the whole episode below:
Bryan will be speaking at Hero Conf April 18th to 20th in Los Angeles (with AdStage CEO, Sahil Jain), where he’ll hold a session on programmatic for PPC managers. You can follow him on Twitter to stay up to date. For even more PPC wisdom, check out Hanapin’s library of resources.
Peter Levitan knows agencies. He ran Business development at Saatchi & Saatchi in Europe and North America, owned his own Portland agency and was a founder and CEO of two Internet companies. We were lucky enough to have him as our guest on Episode 38 of The PPC Show.
While we recommend giving the entire episode a listen, here are the top seven pieces of wisdom Peter Levitan shared with us while on the show:
- “We’re in a world where specialization wins.” If you’re looking to start your own agency, know that clients are looking for specialists. We’re no longer in the grand old days where agencies were either television, print, or radio. Know your specialty and make sure clients know it, too.
- “The more you blog, and the more you stick to a specific subject, then the more people will find you and love you.” Sticking to the theme of specialization, make sure your company blog follows this wisdom as well. People will seek out and enjoy your content if they know what to look for and what they’re getting once they find it.
- “How are you making money?” Whether you’re starting your own agency or work in an established one, make sure you can answer that important question. What’s your business plan? What is it that you’re selling? To whom? How much will they pay you? How much will you keep? About half of agencies don’t have consistent answers when faced with these topics.
- Run SWOT analysis with your team and then do something about it. Firstly, the exercise alone focuses the mind and can help you answer the questions in number 3. Secondly, make sure you set aside time to actually act on your findings from the analysis. Many agencies have a plan but they don’t run it. Make a plan for your business development and then be consistent about executing it.
- “Your website HAS to be a sales tool.” So many agencies fall into the trap of turning their websites into fun, creative projects or brochures. While that’s all well and good, if your website is not set up to make a sale, then it’s not doing much for you. Sales is a 24-7 game now and your website is doing a lot of that work for you. Make sure it’s set up that way.
- “PPC works. The more you can use it, the better.” If you want to get more clients, try running PPC ads. Test the major networks – Facebook, LinkedIn – and see what works best for you. If they work, are easy, and can fit into your schedule then you have your answer. If they don’t fit in your schedule, find someone at your agency who can be in charge of them. That’s really key. If no one is assigned to be in charge of PPC, you’re not going to get a lot out of that money.
- “There’s a light at the end of the tunnel.” Peter is a seasoned agency professional who now runs a completely internet-based business out of his house in Mexico and is thoroughly enjoying life. You can, too!
Not enough agency wisdom? Listen to the entire episode here:
Want to hear more from Peter Levitan? Check out his blog (nearing 600 posts), buy his book, and follow him on Twitter.
This was our first episode of The PPC Show broadcast on Facebook Live! Join us on Tuesdays at 10am PST on Facebook to hear from the biggest names in PPC!
Tune-In & Catch the Latest Episode of #PPCPodcast
Growth Pilots Founder and CEO, Soso Sazesh, Chats Ad Tech Startups & PPC Agencies
In this episode of #PPCPodcast AdStage’s very own Director of Product, Paul Wicker, sits down with Soso Sazesh, founder and CEO of Growth Pilots, to chat high impact ad tech growth teams, the pitfalls in scaling a (profitable) PPC agency, and how to drive exponential growth through direct-response paid advertising campaigns.
For more, listen to the entire #PPCPodcast episode below!
Let’s Talk Simplifying the Attribution Problem with Dave Rigoti and Eva Sharf from Bizible
Cross-channel attribution can make or break your brand. As savvy full-funnel digital marketers, it is imperative we identify the marketing channels that convert the most leads into paying customers, and adjust our budget accordingly.
This is where cross-channel attribution comes into play. Cross-channel attribution is using advanced analytics to assign a value to each marketing tough point that led to a desired action (sign-up, request demo, etc.). This includes online and offline marketing channels. Attribution accurately tracks media and marketing efforts to help identify key marketing interactions that influence customers to convert. It helps answer the questions: How did that customer start the buyer’s journey? What led that customer to make a purchase or transaction? What are the metrics we should track to act on these insights?
But, attribution continues to be a struggle for today’s marketer this is because:
1. Marketers are using more and more channels to reach customers. According to Search Engine Watch, the average marketers uses 13 channels to reach their audience. Eight of those channels are digital.
2. Most marketers are outgrowing first or last touch attribution models, but few know how to measure across channels.
According to a Marketing Land article, attribution has been deemed an “unsolvable” problem…but is it?
Don’t give up on all hope JUST yet.
We chatted with Bizible’s full-funnel marketing gurus, Dave Rigotti and Eva Scharf about how to approach the attribution problem and glean valuable insights from your marketing efforts.
Catch the highlights from this #PPCPodcast episode below
Cross-Channel Attribution: Bizible’s “Bread-n-Butter”
1. Single-touch attribution gives rise to a model bias because you only optimize for those first or last performance activities. This ultimately results in unintentionally shrinking your funnel and overall growth.
2. Engage with your audience on all channels – both online and offline. The typical customer journey includes a wide range of touchpoints. As a marketer, you want to understand the impact of every customer interaction from paid keywords to conference booth demos.
3. Some basic pieces of attribution may not work, but perhaps that’s not always a bad thing. Relying too much on attribution as a way to assign a value to multiple interactions can leave holes in the consumers’ thought process. It’s not always necessary to quantify new bits of information and data you come across. Find a balance between customer focus and attribution data by looking more closely at trends and foster more conversations with your marketing team.
4. Using false signals is worse than having no signals at all because you end up optimizing for the wrong channel. Instead, use a multi-touch attribution model to properly attribute revenue across all your marketing channels to “give credit, where credit is due”.
Learn the “PPC Rules You Must Use” from Stephanie White of Hanapin Marketing
Managing ad campaigns can be pretty tedious, especially when your time is spent making the same campaign changes on a daily, weekly, and monthly basis. Luckily, Google and Bing offer a way to automate your tedious campaign tasks using rules to automatically make optimizations for you.
In this week’s #PPCPodcast, we chatted with Stephanie White, Account Manager at Hanapin Marketing, about automating ppc account management. Before White was PPC master at Hanapin Marketing, she was an entrepreneur starting her own jewelry business back in 1999. In 2004, instead of hiring a marketing specialist, White took it upon herself to learn profitable online marketing. These self-taught skills, ranging from web design to email marketing to PPC advertising, led her down a fruitful career working with talented marketers from ReachLocal, John Eagle Dealerships, and now Hanapin Marketing.
Check out White’s 5 must-have AdWords Automated Rules for every PPC account. Learn how she uses Automated Rules to save time, money, and sanity.
What the heck are Automated Rules?
Automated Rules are a series of actions you can choose to automatically perform across your ppc campaigns. To run these Automated Rules, you’ll need to define what conditions must be met for the rule to fire and apply these automatic changes to your account. Use rules to make changes to your ad statuses, budgets, bids, keywords and more. PPC managers are under a lot of pressure to deliver results…quickly: with clients’ increasing demand for deeper campaign performance analysis and insights combined with growing paid search and social platforms. The ability to automatically perform routine tasks, means you spend less time manually monitoring each campaign’s metrics and more time focusing on ppc strategy and optimizing growth opportunities.
The 5 Must-Have Automated Rules for Every PPC Account
Increase or Decrease Budget on Specific Date/Time
Use this rule if you either have additional budget you need to spend by a particular date OR if you want to automate increases or decreases to your budget on the first of the month.
Schedule Promotions to Run During a Set Time Period
Create an automated rule to adjust CPC bids for a particular ad group. This will come in handy when you build promotional campaigns for the holiday season. In your ad group you want to include keyword combinations for your product and any holiday terms. For example: Black Friday car deals, New Years car sales, Happy Honda Days, Christmas car deals, etc. Use a rule to automatically enable this ad group 2 weeks before the sale and end 1 week after.
For B2B clients: Be wary of the times you choose to schedule your ad campaigns
- B2Bs should schedule campaigns to run only during business hours. But if there is a weekend event your target audience will be attending, schedule your ad campaigns to run during the event’s timeframe.
- If you need to spend budget quickly, consider creating a rule to increase budget and schedule your campaign to run constantly for a short burst of time. Analyze the data and see what happens
Reduce Bids for Keywords with a High Cost Per Acquisition (CPA)
Save time manually adjusting bids with a rule that will automatically reduce bids for keywords with extremely high CPA, but have zero conversions.
Increase Bids for Converting Keywords Below First-Page Bids
This is a great rule to have in your time-saver toolbox. Let’s say you have a keyword with high conversions, but just dropped below first-page bid. You can create a rule to automatically apply a 10% bid increase to all keywords that have over 10 conversions with more than 50 impressions and quality score greater than 5.
Set Up Email Alerts for Drastic Changes in Your Campaigns
Avoid ppc account surprises with performance-based email alerts that fire based on your most valuable KPIs. Set up an email alert to notify you of any drastic changes to your account, campaigns, ad groups, ads, or keywords.
Hopefully you’re now able to set up, test, and iterate on these automated rules to save you time and money. These rules are intended to make your ppc life easier because you won’t have to spend so much time doing the manual ppc account tasks, your time can be better spent thinking about your overarching ppc account strategy and how to optimize campaign performance.